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About Maxmedia

[fontspecial]MaxMedia brings vision and focus to the digital retail experience, making everyone fall in love with shopping a little more. We help retailers strengthen their connection with shoppers everywhere retail happens – from flagship stores to boutiques, shopping malls to airports, museums to sports venues. We create compelling digital experiences whenever and wherever our clients need them.[/fontspecial]

We understand that shoppers are real human beings with real emotions, and that in order to be successful you must foster true emotional connections with them. We help retailers deliver memorable and engaging in-store experiences that capture the imaginations of always-connected shoppers and keep them coming back. It’s how we turn brand agnostics into brand ambassadors.

Our retail experts build strategies and customer experience solutions that transform brands inside of brick and mortar. Through the use of leading-edge technology, research, and behavioral analysis, we understand consumer motivations and can communicate efficiently and effectively with every kind of shopper. Our skilled team crafts intuitive, multi-sensory experiences that blend rich content and data into stunning work with meaningful results. We don’t just stay ahead of the curve – we define it.

Capabilities

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    Strategy

    Blending business and marketing strategy, behavioral psychology, and retail design to find true, actionable insights and create the springboards to beautiful, meaningful work.

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    Experience Design

    Hybrid creatives working in agile teams to craft powerful, human experiences for every kind of retail environment. We want you to play, not just press play.

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    Studio

    From script to final edit, our experienced, broadcast-quality studio team can produce static, motion, and live action content for any screen. And with a process honed over 18 years, we can work as fast as you do.

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    Measurement

    Understanding the perception and reaction to every piece of work we publish ensures we improve every time. Measurement is both the beginning and end of our circular creative process.

Featured Case Studies

RETAIL EXPERTS

Laura Davis-Taylor

EVP, Customer Experience

When you need someone’s attention, Laura Davis-Taylor has a way to get it. Her expertise in brand planning, digital engagement, store design, and retail experience design turns heads everywhere. Companies like AT&T, Toyota, Best Buy, Coke, L’Oréal/Lancôme, and 7-Eleven have benefited from her ability to shape their stories in digital and mobile experiences. Laura shares her wisdom as a keynote speaker and a published writer in The Wall Street Journal, Financial Times and Time. She literally wrote the book about using technology at retail with “Lighting up the Aisle: Practices and Principles for In-store Digital Media.”

Ed King

VP, Strategy

There’s a reason why our clients tell such great stories. His name is Ed King. A student of human behavior and natural storyteller, King has engaged customers for companies like AT&T, Porsche, Reebok, and Shell by demonstrating how standout work communicates differently. Ed knows the right blend of data and experience means a strategy that makes a difference. After conducting consumer interviews, shopping covertly, holding workshops, and observing businesses, he turns knowledge into action for results brands want. It’s how Porsche’s loyalty campaign vaulted from sixth to second place in the JD Power Initial Quality Ranking. And that’s no tall tale.

Jeff Doud

Executive Creative Director

Let’s just say Jeff Doud can find his way around any dark edit suite. A proven industry veteran, he brings his visual design expertise and strategic problem solving skills to MaxMedia every day. He draws on years of experience with network launches, ad sales vehicles, show openings, social media campaigns, webisode development, digital signage/outdoor, and panorama projection design. His work in the broadcast, digital, and graphics space has earned a National Emmy® Award three separate times. Jeff’s clients have included AT&T, Coca-Cola, Delta, Verizon, Audi, Blue Cross, and Subway, and he has strategized promotions for ABC, CBS, NBC, TBS, Weather Channel, and HBO.

Matt Rollins

Executive Creative Director

Matt Rollins designs for humans. For 20+ years he has led cross-disciplinary teams with a singular focus: to create profound connections between brands and the people who matter most to them. At MaxMedia, his empathetic approach leans heavily on behavioral insight and the power of Story to engage. Matt’s widely-acclaimed work includes over a decade of involvement in the Olympic movement (working with the International Olympic Committee, host cities and corporate sponsors), as well as long-term collaborations with The Coca-Cola Company, Visa, and IBM. Matt believes great work can be achieved when the goal is clear, expectations are very high, and egos are left at the door.

RETAIL EXPERTS

Laura Davis-Taylor

EVP, Customer Experience

When you need someone’s attention, Laura Davis-Taylor has a way to get it. Her expertise in brand planning, digital engagement, store design, and retail experience design turns heads everywhere. Companies like AT&T, Toyota, Best Buy, Coke, L’Oréal/Lancôme, and 7-Eleven have benefited from her ability to shape their stories in digital and mobile experiences. Laura shares her wisdom as a keynote speaker and a published writer in The Wall Street Journal, Financial Times and Time. She literally wrote the book about using technology at retail with “Lighting up the Aisle: Practices and Principles for In-store Digital Media.”

Ed King

VP, Strategy

There’s a reason why our clients tell such great stories. His name is Ed King. A student of human behavior and natural storyteller, King has engaged customers for companies like AT&T, Porsche, Reebok, and Shell by demonstrating how standout work communicates differently. Ed knows the right blend of data and experience means a strategy that makes a difference. After conducting consumer interviews, shopping covertly, holding workshops, and observing businesses, he turns knowledge into action for results brands want. It’s how Porsche’s loyalty campaign vaulted from sixth to second place in the JD Power Initial Quality Ranking. And that’s no tall tale.

Jeff Doud

Executive Creative Director

Let’s just say Jeff Doud can find his way around any dark edit suite. A proven industry veteran, he brings his visual design expertise and strategic problem solving skills to MaxMedia every day. He draws on years of experience with network launches, ad sales vehicles, show openings, social media campaigns, webisode development, digital signage/outdoor, and panorama projection design. His work in the broadcast, digital, and graphics space has earned a National Emmy® Award three separate times. Jeff’s clients have included AT&T, Coca-Cola, Delta, Verizon, Audi, Blue Cross, and Subway, and he has strategized promotions for ABC, CBS, NBC, TBS, Weather Channel, and HBO.

Matt Rollins

Executive Creative Director

Matt Rollins designs for humans. For 20+ years he has led cross-disciplinary teams with a singular focus: to create profound connections between brands and the people who matter most to them. At MaxMedia, his empathetic approach leans heavily on behavioral insight and the power of Story to engage. Matt’s widely-acclaimed work includes over a decade of involvement in the Olympic movement (working with the International Olympic Committee, host cities and corporate sponsors), as well as long-term collaborations with The Coca-Cola Company, Visa, and IBM. Matt believes great work can be achieved when the goal is clear, expectations are very high, and egos are left at the door.

Clients